Frequently Asked Questions

When is the club open ?

Members can enjoy 24/7 access, including public holidays. Casual Visitors can access the club during staffed hours only.

Staffed hours are:

Monday - Thursday: 9am-12pm

4pm-6:30pm

Friday - Saturday: 9am-12pm

These hours are current and do not include public holidays. All members have access 24 hours a day 365 days a year. Personal Trainers are also available outside of these hours.

Were you 24/7 Power Fitness ?

We have over time felt that our gym and fitness community needed a more tailored brand to best represent our foundational focus. We were 24/7 Power Fitness and are still at 2/42 Main St, Ellenbrook, providing 24/7 access. With change comes new opportunities for growth and your training experience will only be enhanced by the introduction of our new name. Welcome to the Ellenbrook Fitness Center, a community-focussed club, committed to delivering quality training and enhancing your well-being.

How do I join ?

You can join online through the memberships tab or in person, at the gym, during staffed hours.

Do I need to go through the signup process if I am just a casual visitor ?

If it is your first visit, you will need to read and sign a gym disclaimer form. For any subsequent visits, you will be required to sign the log in sheet.

How do I freeze or cancel my membership ?

Fortnightly Direct Debit memberships can be put on hold for 6 weeks (with a small Hold fee), in any given 12 month period.

To freeze or cancel your membership, please email info@ellenbrookfitnesscenter.com.au with your request. You will receive a confirmation email in return, but please allow up to 3 business days for emails to be actioned and responded to.

How long do I have to sign up for ?

You can choose “Contract” or “Flexible” membership options to best suit your needs. View our Memberships page for more information. Our fortnightly payments can be put on hold, or canceled with appropriate notice.

How do members pay for their membership ?

Members can pay by direct debit from a bank or credit card for a fortnightly direct debit membership, or choose to pay up-front for a longer period.

How do I access the gym when it’s not staffed ?

You will be provided with a swipe card to give you 24/7 access to the club, including hollidays. For security reasons, you must swipe your own card each time you enter the gym. Entering the gym using another member’s swipe card is not permitted.

I’ve left my swipe card at home and the gym is not staffed.

Can I use another member’s card to gain access ?

For security reasons, we must keep a record of who is at the gym at all times. Therefore, entering the gym by the use of another members card is strictly prohibited, and is considered a breach of the membership agreement. As a valued member, if you find yourself in this situation, please advise us through socials or email and if the gym is staffed, come and have a chat.

Will I be shown how to use the gym equipment ?

A free orientation is available to all new members. “Intro To The Gym” can be booked at reception through our friendly staff.

Is personal training available ?

We have personal trainers available to help train and motivate you to acieve your goals. Please click here to visit our Personal Training page for more information or speak to our friendly staff.